8 – 10 October – Live online Webinar: Register before the 3rd October – LAST CALL


Need training in Sustainable Solid Waste Management?

This is, literally, a growing global issue and more and more people will need to acquire skills to combat waste. Recent estimates put global waste production from cities alone at 1.5 billion tons, and project an increase to 2.3 billion tons by 2025 – this is a problem that’s only going to get worse. It’s vital we educate people to deal with all the related issues and impact of global waste.

About the Training

Training fee: $350

Training Period: 3 full days

Where: Live online – you can attend from anywhere

What will the training cover 

During the training you will learn about:

  • how to assess local conditions and needs
  • what solutions to choose to solve identified waste problems
  • most important elements of integrated sustainable waste management.
  • the main phases of a solid waste system.
  • the actors involved, the main phases of a solid waste system.
  • the enabling environment conditioning waste management and the main drivers steering solid waste policy development.

Want to deliver compelling workshops that make an impact? The training will demonstrate the most advanced tools and techniques available in solid waste management, and will instruct you on how to employ them in participatory interventions with local stakeholders, especially during decision making processes related to solid waste management.

Click here to see the agenda

 Key Benefits of Waste Management Training

  • Increase understanding of the wide range of environmental, health and social issues related to waste disposal and management.
  • Understand the skills required to prevent pollution and to transform waste back into wealth and place that wealth at the service of the community.
  • Identify practical, integrated and sustainable solutions for waste management and pass these onto NGOs in the sector.
  • Understand how to transfer knowledge to others – a direct benefit of this training.

About the Trainer

Jeroen IJgosse is an urban planner, urban environmental specialist and planning process facilitator, with 24 years of professional activity in waste management and sustainable sanitation in Latin America, Asia, Africa and Europe. He holds a MSc International Development Technology Sciences; Urban Planning for Developing Economies, from the University of Technology of Eindhoven, Eindhoven, The Netherlands.

During his professional career, he has worked within the international development sector, 20 years working and living permanently in 5 Latin American countries (incl. Brazil, Peru and Costa Rica), through long term assignments in countries including India, Egypt, Nicaragua, Belize and Colombia, and short-term assignments including Mozambique, Nepal, El Salvador, Surinam. He has worked with a broad range of stakeholders at national and international level, on waste related projects funded by EU, Worldbank, IADB, KfW, GiZ, DGIS, US-AID, DFID, UN-Habitat and other international donors.

Sign up now! We look forward to welcoming you to our Waste Management Training programme and to help others combat this global issue. Click here to register or contact

Fast Track to Employment for Refugees & Migrants Programme


Do you want to help refugees and migrants? Work with us to make a difference

Our Fast Track to Employment program is designed to equip refugees and migrants with the necessary language for employment skills and find them jobs in many of the sectors we cover, including Retail, Hospitality, Care & Nursing, Safety and Agriculture. We have an 80% job placement success rate and increasing demand for staff from employers.

We work with employers such as the Beannchor Group, RGIS, Bluebird Care and many others.

Our unique programme finds practical solutions to the challenges that refugees and migrants face such as lack of childcare, gender-related and geographical constraints and access to employment.

We collaborate with employers, foundations, charities, NGOs and government offices who commission or sponsor this program. We also welcome opportunities to work with CSR managers, philanthropists and other potential employers. Find out more about the programme here – every sponsor makes a difference, all support makes an impact.

Did you know?

Your organisation can help give refugees and migrants a chance to start rebuilding their lives. Our programme can take refugees and migrants from zero level of English and equip them with the necessary language skills for employment within an average of 25 weeks. Social and job-market integration is achieved efficiently and effectively.

Integration of refugees and migrants is beneficial to the host country’s economy and communities alike. For example, for every hired refugee, the UK government saves a minimum of £8,600 per year.

Research has also shown that migrants contribute on average £20bn in taxes to the UK government. In the United States Refugees pay back more in taxes over 20 years in the USA than what they take out of the country. Therefore, integrating refugees and migrants into job markets will beneficially impact the host countries and its residents.

Success Stories

We have a track record of successfully placing candidates who have taken this Fast Track program.

Mourad started work at Little Wing Pizzeria as a trainee pizza chef and is really enjoying his new role –

“Maximpact’s program has provided me with intensive english for employment training and a job placement opportunity. All this happened within 5 weeks!”

Moustafa has settled in well as a pastry chef in the kitchens of the newly opened Grand Central Hotel in Belfast.

Mohamad, who is working at the Merchant Hotel in Belfast –

”  Thank you very much for helping me find a job at the Merchant Hotel Housekeeping team. I found the English language 5 weeks course beneficial. I look forward to having more lessons with you. Thank you all!” 

More candidates are entering the job market as a direct result of this training. Find out more about our Fast Track to Employment program and how you can help changes lives today.

For more details email Caroline Kennedy at

For details of all our training and work across more than 200 sectors see

Maximpact: Training for Refugees & Migrants to Facilitate Labour Market Intergration

Bill Wolsey, owner of the Merchant Hotel in Belfast is interviewing the refugee participants.

Bill Wolsey, owner of the Merchant Hotel in Belfast is interviewing the refugee participants.

June 26, 2018, Maximpact has organized interviews for all the participants of the English for Hospitality program.

The English for Hospitality language training ends this week and several participants have already found jobs within the sector. Other participants have interviews lined up for this and next week.

Bill Wolsey, the owner of the Merchant Hotel in Belfast, is very interested in providing job opportunities to migrants and refugees. He took time from his busy schedule to come and meet our participants to tell them about the hospitality industry, career growth and opportunities.

At the end of the interview, Mr. Wolsey has set interviews for next week with his HR department to see what jobs they can be allocated.

For more information contact Maximpact at info(at)

Language for Employment and Vocational Training Program to Integrate Refugees Faster into the Labour Market

Today the world finds itself in front of the worst refugee crisis since the Second World War. Culminating with Syria conflict, over 60 million people have been displaced globally.

Countries accepting refugees are struggling to reconcile humanitarian and economic aspects of the ongoing crisis. Supporting repatriation or integration are two possible solutions for mitigating refugee and immigrant experience. Even though supporting sustainable repatriation would be the best solution, that option is not feasible for many refugees, in particular those coming from countries where devastating conflicts are still going on.

Integration of the refugees into local communities is a long process. Statistics show that it takes 5 to 6 years to integrate 50% of migrants into the labour market and up to 15 years to get 70% them employed.

Research carried out by the University of Sussex has identified that some of the most important obstacles for integration occurs due to insufficient knowledge of local language and a lack of the access to employment and vocational training for the sectors in demand for the foreign labour force.

Maximpact brings together the needs of local labour markets and refugee integration by implementing innovative, sector-specific language and vocational training for employment of refugees and migrants.

With its refugee-migrant education and employment program Maximpact offers the possibility to corporations, governments, NGOs and other private and public organisations that to work together towards helping refugees and migrants to rebuild and change people’s lives for the better.

Find out more about the training program


Are you interested in carrying out or sponsoring Language for Employment and Training for Refugees?

Whether you are a company looking for a corporate social responsibility program, an International Nonprofit Organisation or perhaps home office or government body – you can make a real change in people’s lives by offering refugees Language for Employment and/or Vocational Training program.

Social and economic integration can be achieved faster by equipping refugees with the necessary skills and connecting them to employers.

At Maximpact, we take care of the entire cycle.

Contact Caroline at carolinek(at)



Maximpact Organises Recruitment Day for Women Migrants for the Care Sector

Last Thursday, 21 June 2018, Maximpat has organised a recruitment day at HAPANI office with one of the largest providers of homecare services in the UK. In less than eight years they have grown from one business to 200 delivering 20,000 customer visits every day.

Today, they are looking to help refugees and migrants into employment by providing them with work opportunities and training.

During the recruitment day, it was identified that out of 23 participants only three spoke good English to be hired, the rest require English courses. The participants have been in Northern Ireland between 3 months and 3 years.

Maximpact is now working with their partners to create a women empowerment project to provide women with the necessary training and employment opportunities.

Would you like to support these women to find work? Contact us to see how!



Sector-Specific Language Skills for Employment

Sector Specific Language for Employment is designed to overcome challenges refugees and migrants face when attending current English courses. These challenges are gender based, religion and discrimination, geographical logistics and teacher’s language barrier.

Maximpact and its team have designed an innovative online live training concept, which has been proven to resolve the problems encountered and increase the rate at which the refugees learn and find work.  Read More


Job-Ready Vocational Training Services in the Care Sector

Care sector has a shortage of staff and refugees would be a good fit to fill in the job positions.

The training is carried out by the largest homecare provider in the country, ensuring the best vocational training is provided.

Depending on the level of language, refugees and migrants will be given language training for care followed by a 5 day on the job training including practical experience. Training is a blend of online live and on location training. Read More

Men working at a restaurant making crepes - food and drinks concepts

Employment Ready Vocational Training in Hospitality Sector

Depending on the level of English, trainees will improve their language skills for working in hospitality and will also receive on-the-job training for developing industry specialised skills.

The language training is carried out online by a live trainer. The trainer applies a highly interactive methodology, which is adapted to each participant. Vocational training is carried out within a hotel or restaurant.  Read More


Employment Ready Vocational Training in Agriculture Sector

Refugees and migrants are trained in “Harvesting and picking” and “Packaging”.

Agricutlure industry has a shortage of agriculture workers as more young people leave into the city to find white-colour jobs. Read More

7 Steps in the Sales Cycle

by Tony Drexel Smith

7 Steps in the Sales CycleJune 2, 2018 Sales people drive revenue, communicate the Company’s messaging and often bridge the gap between the organization and its target customers. Ultimately, great sales teams with quality executive leadership create phenomenal companies because “a rising tide lifts all boats” within the company. A deep understanding of the sales cycle by C-Level Executives, sales management and the sales people provides a clear understanding of expectations, focuses energy and time in the right balance and keeps the sales staff on target by moving through a prescribed process.   

I’ve been teaching the 7-steps to selling for more than 20 years.  It is an accumulation of the training I’ve experienced by Tom Hopkins (Master the Art of Selling), Zig Ziglar (Greatest Salesman in the World), Dale Carnegie (How to Win Friends & Influence People) and Brian Tracy (Be a Sales Superstar).  Today I’ll share with you the 7 steps in the Sales Cycle that I use teach to my Clients and use daily within my company – Blue Moon Advisors. 

Recognize the “Main Theme” – Ask Questions!

Step 1: Identify the Audience – Pre meeting Research

 Compile a list of potential clients that you think are in the right audience. What is the “correct” audience you might ask? People who need your product or service.  Learn about the buyer and their company prior to contacting them.  This not only displays your professionalism to the prospective customer but does not waste time on having them educate you.  Quality research will lead to good decision making about where to focus your time and energy.  Most important however, is the fact that your customer will appreciate that you took the time to know about them.

People won’t care how much you know until they know how much you care. –    Teddy Roosevelt

This step needs to be executed perfectly otherwise the remaining steps may be useless. You want to have a good foundation when it comes to this cycle. Find out who your audience is based on what your product is. Things to consider: How old are they? Are they male or female? What’s their day like? And most importantly, what can you help them with the most?  

By answering some of these basic questions you’ve already made progress with these steps! Along with identifying your audience, identify the appropriate channels to your potential clients. Ask yourself: Were they referred by an associate? Were they referred by one of your previous clients? Did they find you via Social Media Outlets? These are all important questions to have answers to and it also leads us into our second step. 

Step 2: Make Contact – Establish the Lead

Ensure you are focused on fulfilling the customer’s needs and NOT your own. Some advice is that the customer does not care about you. They care about what you can do for them. Ask them if they are interested in learning about your product, service, or opportunity. If the answer is yes, then send them (what I like to call) teasers. Teasers are any type of introductory documents. Something that gives them a little taste of your service/product. After the first contact is made, always follow-up with a second scheduled interaction (meeting, call, etc.) Types of introductions you can use to reach your target audience. 

Group Meetings from Organizations that Your Target Client Would Attend:


      Chamber of Commerce


Direct Phone Call

      Cold Call

      3-way referral call

      Conference call



      Create a standard introductory email

      Create an information email

      Create a call to action email


Teat message

Social media

Any of these introductions will benefit you; however, choose the one that best fits your audience. Gauge their knowledge of you and your service by asking some basic questions.

Are you familiar with (insert name here)? Are you aware of our services? Do you need our services?

Asking these questions is the best way to tailor your sale. Not everyone thinks or will react the same. Make sure you have an exceptional range of tools to implement.

Some example of tools would be:

      Web links
      Example materials

Once you make contact and implement your tools be sure to set up a meeting to present.

Step 3: Present Your Services

During your presentation, share how your service/product will improve your Client’s needs and/or situation. Review the information you’ve gathered from them and use that to build your presentation. With that information, confirm the client’s interest and proceed by setting up a meeting with them. Your goal is to peak their interest. You want them to be fully engaged in your presentation.

 In the world of business today, trust is more important than ever, especially when it comes to your relationships with your clients, customers, employees, and all stakeholders in your business. But what do we mean by “trust?” Webster’s dictionary defines trust as the “assured reliance on the character, ability, strength, or truth of someone or something.” Trust is at the foundation of the survival of your business.  Gain credibility from them to ensure that your trust is solidified. Show your client’s what you can deliver to them. Show them how your process will help them.  Once you’ve completed that, Pre-close! Ask them something along the lines of “Do you see how this process can be helpful to you?” If they are still confused, be prepared to answer questions. 

Step 4: Handle Questions & Objections

When it comes to any service or product there will be objections and questions. Be prepared to answer them! Review your key features and benefits to them. It’s highly recommended to develop and provide a “Frequently Asked Questions” list. This ensures that trust and gives them more information.

Additionally, I always ask the potential client to tell me during the meeting their questions and objections so I can address them immediately. Not only does it put them at ease after you’ve addressed their concerns, but it also gives you a better understanding of their needs and desires.

Step 5: Ask For the Sale

Always ask for the sale!!! After you’ve handled questions and objections, prepare yourself to present the appropriate documents to execute the sale. Double check your documents to make sure they comply with federal, state, and industry specific rules, regulations and laws as they should be prepared by legal counsel. Don’t be nervous at this point, be confident in yourself. 

If they ask for a follow up so they can have more time to think about it, let them. A smart client will take their time making decisions. However, make sure you follow up and ask for the sale again. Handle any objections appropriately as well.

Step 6: Execute the Agreement

Coordinate with all parties associated with the agreement (legal, accounting, advisors). Provide the paperwork and documents to all persons involved. At this point the goal is having them sign up. Be very observant of the clients and watch to see if there is any hesitation or doubt in their body language. Be very supportive to them and continue building that trust.

Step 7: Follow-Up

Once the agreement is completed, provide updates via emails, phone calls, in-person meetings, etc.

Always continue building the relationship. Be involved with your clients and check in on them regularly. Ask for referrals from them and make good on commitments! Remind them that they made a great decision and provide excellent execution. 

These steps were developed over time and experience I’ve had throughout my entire career. These seven steps are designed to help you and your business thrive! As you practice these steps in your day-to-day sales it will become second nature. You will grow more confident and become the best at what you do. Even if you don’t know the answer entirely, be confident and let them know that you will find the answer to their question. I can’t guarantee you that these steps will grant you a sale every single time. There will be times when people will say no. Don’t be discouraged and don’t lose faith in yourself. Be persistent, have a burning desire to serve and practice until it’s natural. 

Tony Drexel Smith

Tony Drexel Smith is an entrepreneurial consultant and business coach specializing in business capital.  He has authored more than 1,000 publications including business plans, marketing plans, white papers, articles, blogs, booklets, pamphlets and books.  He has helped launch more than 250 companies, including hiring and training sales teams.  He has led the development of more than 750 financial packages, all including sales and marketing plans.  To date, Mr. Smith has interviewed more than 5,000 sales people over a 20 year period.  He has personally hired, trained and motivated more than 500 sales people in more than 25 organizations.  Mr. Smith is the Chief Executive Officer of Blue Moon Advisors.  For the past four years he has lived in Las Vegas, Nevada after building his practice in Los Angeles for 20 years.


Waste Management and its Challenges

Waste Management and its_Challenges

‘Jaipur cows eating trash’ Creative Commons license via Wikimedia Commons

The Importance of Integrated Sustainable Waste Management

To manage waste in an effective way appears to be one of the greatest challenges facing humanity and the planet. The ongoing trend of industrialization and economic growth have resulted in increased municipal solid waste especially in cities with high population. With recent estimates putting the global waste production from cities alone at 1.5 billion tons, and projecting an increase to 2.3 billion tons by 2025, it’s a problem that’s only going to get worse.

The concern is serious, as increasing quantity of waste negatively impacts every aspect of society. Failing to address the problem strategically and on sustainable way leads to the creation of long term environmental and public health disasters influencing national economies on entirely destructive way.

Identifying the needs

If not addressed effectively, waste generated has a negative impact on all countries regarless of their socio-economic development. However, developing countries with less developed infrastructure have further to go in order to tackle the problem. As urbanization continues to take place, the management of solid waste is becoming a major public health and environmental concern in urban areas of many developing countries.

Developing countries often display an array of problems regarding their typical waste management system, including low collection coverage and irregular collection services, unpolished open dumping and burning without air and water pollution control, and the handling and control of informal waste picking or scavenging activities. Development of effective solid waste management systems in developing countries has been even more demanding due to absence of technical, financial, institutional, economic, and social factors.

In other words, developing countries frequently suffer from the lack of human resources with technical expertise necessary for solid waste management planning and operation. This is often combined with insufficient and/or poorly managed funds allocated to resolving waste problems, as well as with weak legislation and coordination among main institutions in charge of waste issues. All these influence on low public awareness and education on waste and its devastating impact.

Where to start then and how to change existing practice? There are several crucial factors involved in identifying the needs of local communities. The adequate assessment of the composition and volume of waste can be a deciding factor in choosing an efficient way to manage its disposal. Other important measures include examining the options for introducing the most effective legislation and regulations, ensuring accessibility of waste for collection, and the existing level of public awareness.

In each country, region and community we must identify opportunities to minimize waste output. This is being addressed in many countries by building a system

Why it’s so important

When efficient waste management isn’t present the impact on the community can be devastating. The waste poses a threat to the environment. Polluted water flowing from dumps and disposal sites can cause serious pollution of the surface water, which can also impact marine life, and ultimately leads to a decline in health of the local population.

A build up of solid waste can also lead to soil contamination, especially during the rainy season, which spreads the secreted toxins at a quicker rate. Relocating waste management to areas sufficiently removed from public spaces to allow for incineration or disposal in a safe manner helps to decrease the risk of exposure to biohazards and reduces pest infestation.

Uncontrolled waste management can lead to medical and healthcare waste being mixed with household waste. This increases the risk of poisoning or injury to children and adults who are working sorting waste.

Indiscriminate burning of waste can cause major air pollution and increases greenhouse emissions. As well as the immediate affect on the local air quality, often accompanied by an increase in respiratory diseases, it also contributes to global warming.

A build up of solid waste promotes the breeding of rats, flies and mosquitos, all of which will cause the spread of disease.

How waste management can help a community

When waste management is handled properly it has several benefits for the local community. As well as avoiding the negative impact of the above problems, it can also be a vehicle for change. Through job creation and an improvement in health whole communities can be given a new lease of life.

Recycling can also be used to reduce future waste by ensuring a portion of solid waste is reused. Whether it’s on a small local scale, or a larger industrial scale, many useful things can be generated from proper waste disposal. Everything from electricity generated through incineration and composting, to furniture being built from recycled plastics, are projects being refined all over the world.

Recycling also helps to conserve local resources by reducing the need to manufacture using new raw materials.

Leading the charge in an ever-changing world

With political instability, social unrest and poverty gripping some nations, the ability to educate and implement efficient waste management can be a challenge. There are several NGOs working all over the world to identify and train key individuals, work with whole communities, and implement sustainable change within municipalities and governments.

Committed specialists with decades of experience are taking it on their own shoulders to help underdeveloped communities to take control of their own waste management, and improve their overall health and local environment in the process. They are being proactive in educating communities, arranging waste collection, and ensuring the infrastructure is in place to maximise the disposal.

Through qualified training, experts and professionals working with NGOs, communities, governments and others in waste related sector can obtain the necessary technical skills as well as training skills and how to train others in the topics.

Maximpact and qualified technical training expert in waste management has designed a training with the following objectives:

  • To demonstrate understanding of the wide range of environmental, health and social issues related to waste disposal and management
  • To understand what skills are required to prevent pollution and to transform waste back into wealth and place that wealth at the service of the community
  • To identify practical, integrated and sustainable solutions for waste management
  • To enhance practical skills of NGOs in delivering waste management projects
  • To obtain training of trainers skill sets in order for participants to carry out trainings to their communities
  • To understand how to transfer knowledge to others


Find out more about the training


About the Training-of-Trainers in Waste Management

Your greatest asset is your knowledge.

Maximpact Trainings are carried out by a live trainer through an online conference classroom, where participants are able to ask questions, participate in discussions and conduct practical exercises.

This method of delivering training is one of the most efficient ways for you to obtain the needed knowledge within the set training days. This is perfect for those who find it difficult to set time aside to do self-paced e-courses.

Training is carried out by a technical field and training expert. This allows the participants to receive today’s most advanced information on industry practices and know-how.

Participants will acquire not only first-hand knowledge but also essential tools, tips and tricks to carry out their job tasks on the most efficient way.

The training is designed around the “Learning by Doing” methodology, where practical exercises simulating real life situations will be comprised of 60% of the training.

Upon successful completion of training you receive a certificate acknowledging your training accomplishment.

After each training, Maximpact offers post- training mentoring virtual assistance where trainees can reach out to the expert trainer for further advice and support.

Find out more

Why Training is Important?

If you were given the choice between two different pilots—one was trained, the other not—which one would you choose? But what if there was no “up-front” cost for the untrained pilot? You still wouldn’t do it? Yet many business owners do not recognize the importance of employee training.

Reasons for training are:

  • Training boosts motivation and self confidence resulting in happier staff
  • Staying up to date and ability to perform different skills will keep your value higher
  • Obtaining new knowledge and skill sets will impact positively on your performance both quantitative and qualitative
  • Increased productivity and possibly fee/salary increase

Don’t miss your opportunity to invest into your own capacity.

Register now


Persuasive Writing: 3 Powerful Tools to Achieve Your Goals


Whether you’re composing a compelling e-mail or a presentation for investors, it’s crucial to write clearly, succinctly and persuasively in order to attract the interests, and impress your readers. Writing is one of those tricky activities, simple to set ambitious goals on but hard to do. 

Emails, reports and other types of written communication written poorly can shape a person’s perception of you, your business, or your proposal. Nailing your writing can bring a new level of clarity to your communication skill, which will increase the impact of your message and create a lasting impression. Effective written communication makes all sorts of things easier on everyone involved and much more efficient.

Very few people have the ability to write smoothly and faultlessly. Most of us face many challenges in translating our thoughts into clear written form. The good news is that everyone can learn to write clearly and persuasively. Here is how: 

Top 3 Tips for Persuasive Writing

Persuasive writing incorporates a multitude of easy to learn aspects. Some are guidelines to keep in mind, while others are practical tips you can implement immediately. Check out 3 most important points every successful communication will do well.

For more tools do the 1 day LIVE online training on how to write persuasively – click here for more information.  


1. Stay on message 

You know the main message of your writing. Make sure your audience does too. Well-formatted repetition will help you to achieve this. The reason information sinks in and becomes memorable varies between different people.

Make sure you express your message in as many different ways as possible. Say it directly, incorporate it into a story, use practical examples, and select a memorable quote that reinforces your message.

2. Explain why

While you may have a fantastic idea or a great product, people are much more receptive to your message if they understand why it will work. Provide an explanation that incorporates supporting information in a succinct and straightforward way.

Answer ‘Why?’ works both ways. You can also use it to address potential hurdles and objections. This allows you to preempt all the ‘Okay, but what about…’ moments before they happen.

3. Extrapolate

Once your audience understands your message and the reasons why it needs to happen, you can begin to give them a glimpse at the wonderful outcomes that will undoubtedly lie ahead.

It’s important when you paint this picture to ensure it’s firmly planted in reality. Simply creating a wonderful scenario that has a very slim chance of materializing will diminish your credibility beyond the point of no return.

Practical writing tips

When you’re writing something that needs to be persuasive it’s important to refine your writing for maximum focus. Remove any dubious punctuation or grammar. Take out any unnecessary words. Read every sentence and ask yourself if you could say the same in fewer words or in a more impactful way.

Your goal should be to say as much as possible in the fewest number of words, all while reinforcing your points in a clear and concise manner that will get the desired reaction from your audience.

You can learn a lot in a short amount of time

Whether you consider yourself a good writer, or you’re never sure whether to use ‘have’ or ‘has’, a professional writing course can have a huge impact on the quality and persuasiveness of your writing in a short amount of time. It’s an investment that will pay out for the rest of your life.

You need just ONE DAY to attain writing level that will give you confidence to express your ideas and grab the attention you deserve.   


Taking Action on Youth Employment

Taking Action on Youth Employment

 Jordan, Middle East, February 7, 2018 – Maximpact Training Network would like to present one of it’s partners Jordan Education for Employment (JEFE).

JEFE was established in 2006 as the first affiliate in the Education For Employment (EFE) Network, and today is one of Jordan’s leading youth employment organizations. Based in Amman, Jordan EFE operates across Jordan, particularly in under-served areas in Irbid and Zarqa.

The EFE Network extends across Egypt, Jordan, Morocco, Palestine, Tunisia, Saudi Arabia and Yemen, with support hubs in the USA, Europe, and the UAE.

JEFE’s impact is astounding:

  • Over 5,300 youth in Jordan linked to employment and the wider world of work.
  • 54% of Jordan EFE graduates are young women.
  • 191 employers have hired Jordan EFE alumni.

Their latest program “Jordan Competitiveness Programme” was implemented with the support of USAID to help train and better prepare 853 beneficiaries, of whom more than 600 were placed in full-time jobs. The programme, launched in 2015, has already placed 600 new graduated in private sector. As part of the programme, JEFE led 26 training sessions to better prepare the new graduates for the Jordanian job market.

JEFE, through sponsored programmes, prepares and assists youth and women for employment.

Read two stories of how JEFE helped Hala Hourani (sales assistant) and Shatha Al Qurashi (entrepreneur).

Hala Hourani , JEFE’s Alumna.

Hala Hourani , JEFE’s Alumna.

Hala Hourani

Hala Hourani is a 21-year-old female living in Amman. Hala found herself yearning to pursue a meaningful and fulfilling career; but she had to overcome many obstacles along the way. After her parents retired, she wanted to provide for her family. She hated asking her parents for money and began feeling like a burden to her family.

Hala loved working with people, so she obtained a diploma in Tourism Management and Hospitality. Despite her hard work, Hala had to face the harsh reality that her diploma did not guarantee her a job. She searched for employment for five months, which caused her to be stressed and emotionally exhausted. Hala said, “I began to feel useless. I worked so hard for a diploma and it was put to waste.”

Hala then found hope when she discovered JEFE and enrolled in the hospitality program funded by Drosos Foundation. JEFE provided her with soft skills she needed to work in any hospitality position. She also began to learn the technical skills needed to work in a restaurant and now feels that she can work in any position inside of any restaurant.

Hala not only learned the technical and soft skills needed to work in a restaurant, but she also gained confidence in doing such. Hala’s instructors bragged about her ability to learn quickly. This positive encouragement gave Hala the confidence she needed to find a job. Hala not only learned the skills she needed, but she said she learned how to be a better version of herself. Hala said she now feels confident to accomplish anything that comes her way.

After Hala’s training, JEFE provided her with a job working at Paul Café and Restaurant preparing the various displays shown throughout the cafe.

Hala became passionate about her work and loves her new job. She loves getting the opportunity to work and communicate with people from all over the world and she is enjoying using her creative skills to prepare all of the displays inside of the restaurant.

Hala said she has found the meaning to life. When talking about her plan in the future, Hala said, “If I work hard enough, I want to become a manager of a restaurant. Or possibly own my own restaurant. Without JEFE I don’t believe I would be this optimistic about my future.” With the support of her family and JEFE, Hala has become an example to women around the world to follow their passion. Hala is proud of her job and is excited to continue her career.

Shatha Al Qurashi, JEFE’s Alumna.

Shatha Al Qurashi, JEFE’s Alumna.

Shatha Al Qurashi

Facing a difficult job market, many young university graduates experience that obtaining their degree does not necessarily equal finding a job. Amongst the many struggling to find opportunities to make a living, one was Shatha Al Qurashi (24 years) from Ajloun. For her, the solution was a job training program. In about one year, she went from being unemployed to becoming her own boss.

After graduating with an accounting diploma from Balqaa Applied University, Shatha was looking forward to find a job that would enable her to provide for her parents; a housewife and a retired father from Ausara- Ajloun, as well as her 14 siblings. After 18 months of resultless searches for a job, she began to lose hope.

Fortunately, she stumbled upon an advertisement for a garment assembly line course for women in Ajloun. Offered jointly by UNDP and JEFE under the “Youth Employment Generation Programme in Arab Transition Countries”, the course mission extended beyond training, and promised to facilitate actual job placement for all participating trainees.

Curious about this opportunity, Shatha decided to give it a chance, despite the fact that she had no experience in sewing or garment assembly. By the end of the two-month program, Shatha obtained the practical training needed to become a garment assembly line professional. According to her own testimony, she quickly “started to love sewing and the whole garment industry”. As a part of the program, she was also trained in leadership and entrepreneurial skills, and she asked herself: “Why should I stop at working in a factory? I am capable of becoming my own boss”. Her goal was to start up a business that would allow her to not only make money to support her family, but also help other women by employing them.

Less than a year later, she opened up her own tailoring workshop in Ebeen, a vibrant area in downtown Ajloun. Her workshop is gaining a posi- tive reputation in the local market for its quality production, and she has already signed several production agreements.

Shatha’s vision for the future of her business includes buying more sewing machines and increasing her workforce to 15 female employees. She even envisages herself opening up her own factory in the future. In the meantime, she strives to be a source of inspiration for local women, underlining that with hard work, dreams can be realized.


How can your NGO organize ToT training?

NGO’s by their very nature are not concerned with the accumulation of wealth. Whether you are classed as charitable, community based, national or international, the outlook and goals are usually far more long term.

Financing these goals usually takes a lot of effort and commitment from dedicated people within the NGO whose passion drives the project forward. This leaves little funding for anything other than the absolute essentials needed to fund the NGO itself, and while many have operating budgets of 100’s of millions, many also rely purely on volunteers.

This can create a conflict between the general ethos of an NGO, and their potential to utilize training to become more competent and efficient, ultimately helping them to increase sustainability and growth. Fortunately there are many options open to an NGO that wishes to broaden the skillset of their staff and volunteers in relevant and practical ways.

Possible ways to fund training

The options available to your NGO will in part depend on the nature of the organization. No matter what source of income you rely on, private donors, public or government grants, membership fees, or just simply the goodwill of others, we have purposely selected ways to raise funds or reduce costs that will work for the majority. 

Short term:

Proposal: Put together a small proposal to submit to donors or government to raise sponsorship. The benefits of training are well documented, and a very strong case can be made that’s equally as beneficial to your donors or supporters.

Reduce the cost: When you are organizing training why not reach out to other NGO’s that would also benefit from the training. This allows you to split the cost between the organizations, and makes the training even better value for money.

Network: Larger NGO’s will usually have a primary supporter, or a board full or people that aren’t being fully utilized. Don’t be afraid to ask about potential companies or sponsors they may be aware of.

Long term:

Incorporate Training: In the longer term it is advisable to incorporate training into the grants you seek for projects. The training will be relevant to the project, and help the effectiveness of the NGO in achieving its goals. Funding training this way can also help with keeping the overhead percentage to a minimum.

These are just a few general suggestions. There may be other ways that are more specific to just your NGO. For example, if you have membership fees you could ask your members to contribute an extra (possibly optional) nominal amount as part of the fee to fund the training. Nobody knows your NGO as well as you so get creative. NGO’s who are funded by corporations may be able to leverage plain old-fashioned good will. Companies like a return on the money they invest, even if that return isn’t financial. Showing the many ways the training will benefit the NGO, and ultimately the beneficiaries of the NGO’s work can create a feel good factor for donors.

Why is it worth all the effort?

The advantages of training are well documented, but many think that because they already have experience and everything is working, it is an unnecessary expense. Every industry is continually progressing, and if you’re standing still you’re effectively going backwards.

At Maximpact we specifically tailor the training to the specific needs of the organization. This makes a persons level of experience far less relevant, as the training will be customized for their specific needs. If this isn’t incentive enough then here’s just a few of the other benefits of continued training.

  • Increased morale among employees and volunteers
  • Increased motivation
  • Higher capacity for adoption of new methods and technologies
  • Reduced level of personnel turnover
  • A higher level of efficiency in their role

Ability to provide training as a service by the NGOs creates an extra revenue stream and decreasing their dependency on donor funding.

The primary goal of all of this is to strengthen the potential of your NGO to achieve its goals. Whether the purpose of your NGO is to help your local community or change the world, the environment you work within is fluid and ever evolving, so make sure your NGO stays as relevant and capable as it possibly can by evolving along with the world around it. The best way to ensure this is regular and tailored training specific to your employees and your goals. Lets make our efforts as sustainable as the world we are working towards building.

Interested in providing your own training programs but need training on how to create training programs? Contact


NGOs Grow With Maximpact’s Training-of-Trainers

Capacity building and NGO’s external benefits (accountability to donors and local communities)

For many years now, NGO sector has been acting as an agent of change empowering and fostering local communities towards sustainable socio-economic development.

NGO programs that focus on peace building, democratic governance, human rights as well as fighting poverty and inequality are implemented around the world.

Yet, no matter how many successful projects have been created, in the final phase of implementation the last challenge remains – ensuring project sustainability.

To increase the chances that activities and policies fostered by NGOs will be integrated and utilized within targeted community groups upon project completion, it is helpful to have people within the project target group who know how to maintain new practices and policies once the NGO staff has completed their mission.

One of the most effective ways to carry out this goal is capacity building.

Capacity building has become one of the most important measures for ensuring project sustainability and is requested by the donor community.

Building the capacity of NGOs and projects to change negative perceptions, inefficient practices, and harmful behavior of governments, decision makers and policy makers is an emerging requirement usually implemented by reputable, successful NGOs.

Ensuring that NGOs have the capacity to undertake this important outreach means training NGO staffers, who will then be able to effectively communicate with community members and train them to carry out the core necessary tasks to ensure project sustainability and positive impact.

NGOs can build upon the success of their core programs by sharing their skills with others in the community, whether that community is a village, town, state, country or the entire world.

But the sharing of skills is a skill in itself. It requires training to sharpen effective communications strategies, including active listening, outreach that will be accepted by the community, assessment and follow up.

Maximpact provides need-based and sector-specific tailored training to strengthen the capacity of NGOs, projects and programs worldwide. Organizations can carry out training in any area they need, such as fundraising, or select Agriculture, WASH and Waste Management Training-of-Trainers.

The Internal Benefits of Capacity Building for an NGO

Capacity building is required to demonstrate an NGO’s accountability for and sustainability of project results to donors and local communities. It also is essential in growing the internal abilities of an NGO to perform its mission in the most efficient and effective way.

In order to adapt to the fast-changing environment of development and humanitarian assistance, many NGOs require new skills of their staff members. Internal communication and coordination of complex programs can pose challenges to staffers. Strengthening their ability to collaborate with partners becomes even more important.

Through its Training-of-Trainers programs designed for NGOs, Maximpact offers solutions to these and other common challenges faced by the NGO community.

NGOs benefit through such programs. By becoming trainers, NGO leaders can extend their services, enhancing the reputation of their organization and generating new revenue streams.

While building their own skills as trainers, NGO leaders are empowered to motivate community members to become trainers themselves, expanding the knowledge of the whole community.

ToT in WASH, Waste Management and Agriculture / TRIPLE BENEFIT

Maximpact offers customized training programs designed to serve NGOs working in the field of AgricultureWASH and Waste .

These programs offer triple benefits. They train participants in: technical, operational and preparation skills.

The Maximpact Training-of-Trainers program will graduate a competent and enthusiastic staff of trainers equipped with the skills and resources to transform local areas through sustainable agricultural methods tailored to local conditions and cultures.

The Maximpact Training-of-Trainers program for WASH consists of 11 main modules covering water pollution, water scarcity and climate change; and the practical possibilities for sustainable financing.

The Waste Management Training-of-Trainers program will introduce recent technology and most advanced techniques in waste management.

All these programs are expected to raise the skills of the NGO sector to create and deliver their own WASH, Agriculture and Waste capacity building programs.

Based on the specific needs of an NGO, the Maximpact Training-of-Trainers programs offer the flexibility to select one or more of the presented modules and/or request training in any additional sector-related topics.

Maximpact will adapt the program to the local context where trainings take place, as well as to the nature and knowledge level of training participants.

All Maximpact programs are in line with the United Nations Sustainable Development Goals, incorporating the climate change and gender aspects of these ambitious goals.

To ensure sustainability, Maximpact has created a Post-Training Mentorship Program to further support the training participants in applying their training to their day-to-day work.

Participants of Maximpact capacity building training programs enhance the socio-environmental impact and sustainability of their NGO projects. Their communities experience upward economic mobility as the graduates, in turn, teach local enterprises the skills they need to succeed.

Implementation modalities and service conditions

Maximpact trainers can provide either virtual or in-house training, or both.

The training service fee will depend on:

  • the number of topics or modules selected
  • the mode of training delivery – in-house or virtual
  • the number of days during which the training will take place
  • the choice of national or international expert to conduct the training

To get started, the NGO fills in the pre-training assessment form, click for link: Maximpact Training Form

Then, Maximpact finds the right expert and submits a service proposal to that expert for review and approval.

To receive a quote for your organizations training, please contact