General Information Your Age
18-2425-3435-5455-6465+
Gender
MaleFemale
Nationality
-- Select one --AfghanAlbanianAlgerianAmericanAndorranAngolanAntiguansArgentineanArmenianAustralianAustrianAzerbaijaniBahamianBahrainiBangladeshiBarbadianBarbudansBatswanaBelarusianBelgianBelizeanBenineseBhutaneseBolivianBosnianBrazilianBritishBruneianBulgarianBurkinabeBurmeseBurundianCambodianCameroonianCanadianCape VerdeanCentral AfricanChadianChileanChineseColombianComoranCongoleseCongoleseCosta RicanCroatianCubanCypriotCzechDanishDjiboutiDominicanDominicanDutchDutchmanDutchwomanEast TimoreseEcuadoreanEgyptianEmirianEquatorial GuineanEritreanEstonianEthiopianFijianFilipinoFinnishFrenchGaboneseGambianGeorgianGermanGhanaianGreekGrenadianGuatemalanGuinea-BissauanGuineanGuyaneseHaitianHerzegovinianHonduranHungarianI-KiribatiIcelanderIndianIndonesianIranianIraqiIrishIrishIsraeliItalianIvorianJamaicanJapaneseJordanianKazakhstaniKenyanKittian and NevisianKuwaitiKyrgyzLaotianLatvianLebaneseLiberianLibyanLiechtensteinerLithuanianLuxembourgerMacedonianMalagasyMalawianMalaysianMaldivanMalianMalteseMarshalleseMauritanianMauritianMexicanMicronesianMoldovanMonacanMongolianMoroccanMosothoMotswanaMozambicanNamibianNauruanNepaleseNetherlanderNew ZealanderNi-VanuatuNicaraguanNigerianNigerienNorth KoreanNorthern IrishNorwegianOmaniPakistaniPalauanPanamanianPapua New GuineanParaguayanPeruvianPolishPortugueseQatariRomanianRussianRwandanSaint LucianSalvadoranSamoanSan MarineseSao TomeanSaudiScottishSenegaleseSerbianSeychelloisSierra LeoneanSingaporeanSlovakianSlovenianSolomon IslanderSomaliSouth AfricanSouth KoreanSpanishSri LankanSudaneseSurinamerSwaziSwedishSwissSyrianTaiwaneseTajikTanzanianThaiTogoleseTonganTrinidadian or TobagonianTunisianTurkishTuvaluanUgandanUkrainianUruguayanUzbekistaniVenezuelanVietnameseWelshWelshYemeniteZambianZimbabwean
Marital Status
Not MarriedMarried
Education
I did not finish schoolSchool DiplomaVocational qualification Bachelor's degreeMaster's degreeDoctorate or higher
Profession/education in
-- Select one --No professionNot ApplicableAccountantAdvertising, marketing, promotions, sales managerAircraft Pilot, Flight Engineer, Architect, surveyor or cartographerArchivists, Curators, and Museum TechniciansBarber, Cosmetologist and Hair StylistBartender, Waiter, WaitressBiologistBusiness OwnerCashierChef, pastry chef, cook, food preparation workerChemistChiropractorCleaning and MaintenanceClergyCommercial Industrial DesignersComputer specialistConstruction workerCounselorDentistDoctorEconomistsElectricianEngineerEnvironmental Scientists and HydrologistsFarming, AgricultureFashion DesignerFlight AttendantFloral DesignerGovernment ManagerGraphic DesignerHospitalityInsurance AgentInterior DesignerKitchen helpLandscape ArchitectLawyerLibrarianManagerMassage TherapistMedical AssistantMedical TranscriptionistMotor Vehicle Operator (e.g. Ambulance, bus, taxi, truck driver)Nursing, home health aidOther Transport OccupationPharmacistPhotographerProperty, Real Estate, and Community Association ManagersPsychology (All Careers)Real Estate AgentRepairRetail, sales personSecretary or Administrative AssistantSkilled Crafts workerSocial WorkerTeacherVeterinarianWebsite developer, coderWriter / EditorZoologist
You working experience
No working experienceLess than 6 months6-12 months1-3 years4-6 years6-10 years+10 years
Was your working experience in the same field as your education/profession?
YesNoI do not have working experience
When did you arrive to the UK?

Where did you arrive from?

Where do you live in the UK? (city, town, village)

Did you arrive with your family
YesNo
How many children do you have?
012-33-5+5
How old are your children?
I don’t have children0-5 years old6-10 years old+ 10 years old
Questions about College and Other Classes How well did you speak English when you arrived into the UK?
I did not speak any EnglishI spoke very little EnglishI spoke sufficient English to communicate with people in my daily life / activitiesI spoke good English to communicate socially and at workI spoke excellent English
How did you apply for college English classes?
I don’t know, my key worker did it for me and notified me of the date when I had to attend English coursesI filled out an application and had to wait for the date when I have to attend English Courses
How long did you have to wait to go to College to learn English after you arrived in the UK?
I have not studied English in CollegeLess than a month1 – 2 months2 – 4 months4 – 6 months6 – 9 months9 – 12 monthsover 12 months
How long did you study English for in College in total?
I have not studied English in CollegeLess than 3 months3-6 months6-9 months12 months and more
How many days a week did you attend college?
1 day2 days3 days4 days5 days
How long were the English classes for in College?
45 minutes1 hour1 hour 30 minutes2 hours2 hours 30 minutes3 hours+ 3 hours
What English Level did you study in college?
I have not studied English in CollegeBeginnerElementaryPre-IntermediateIntermediateUpper-intermediateAdvancedProficiency
If you did not attend the classes or couldn’t finish College English classes, can you tell us why?
Because it was too far from my houseBecause of health issuesBecause my children are too small and no one to look after themBecause I found workBecause I found the class too hard to followBecause I was scared to leave the houseBecause of other issues
How far away do/did you live from the College classes?
Less than 30 minutes away by bus/car30 minutes – 1 hour away by bus/car+ 1 hour away by bus/car
How did you get to the College English classes?
I have not studied English in CollegeI walkedI took the busI took a carI took a train
Was your fare for the transportation to college reimbursed?
Yes, it is reimbursedNo, it is not reimbursedI did not have any cost of travellingI have not attended any classes yet
Were you offered childcare support?
I did not need childcareYes, I was offered childcareNo, I was not offered childcare
Please rate the English classes you have attended in College?
PoorAverageGoodVery GoodExcellent
Please rate the teaching method in the College
PoorAverageGoodVery GoodExcellent
Please rate the teachers in the College
PoorAverageGoodVery GoodExcellent
Do you need a translator to help you communicate?
Yes, I need a translatorNo, I do not need a translator
What challenges have you faced when accessing English classes in College?

What challenges have you faced when learning English in College?

What would you change to make the learning better for you in College?

Questions about Online English The online English course is…
ExcellentVery GoodGoodOkNot Good
Learning English online (using ipads etc) is...
Very easyEasyA little difficultVery difficult
What level are you studying/studied in Online English
B1A1A2
My English is better (more good) because of this course
YesNoSame
I can understand (compared to the start of the course)…
A lot moreA little moreNot Much moreNo more
This course is good for other people/I recommend this course
YesNoI already recommended
What do you like the most in the Online English course?
In the course, I like...

What do you NOT like the most in the Online English course?
I don't like...

Now, I feel more confident speaking English (I feel good about speaking English)
VeryA littleNot MuchI don’t feel confident
I prefer/like to learn English…
At CollegeOnlineAt college AND online
Why?

What helps you on the course the most?
EverythingGrammarSpeakingVocabulary
What topics you would like to learn more of? i.e. Shopping / at the doctors / at school / taking public transport / asking directions vocabulary, grammar

Your teacher is…
Very GoodGoodOkNot good
Did you find the Online English Class easy to follow?
EasyOkDifficult
What do you want to change about the course?

Through which English class do you think you learned better/quicker?
College classesOnline English classesBoth College and Online English
Compared to College classes, what is better in Online English? You can select more than one answer
College and Online classes are the sameI have not attended college classesI don’t have to travelBetter teaching method / I learn moreToo long to wait to attend College classesMore homeworkMore professional
Compared to Online English, what is better in College?
College and Online classes are the sameI like human interactionBetter teaching method / I learn moreMore professionalI can practice my English more when I am at College
Any additional comments about the Online English classes

Questions about Access to Jobs Are you currently working?
YesNo
Are you looking for a job?
YesNoNot yet, but I will
When did you start looking for a job?
I cannot work because I have small children to look afterI cannot work because I have health issuesI cannot work because I do not fit the working age groupI have not yet started looking for a jobLess than 3 months ago3-6 months6-12 months1 – 2 yearsover 2 years
Do you have anyone who helps you with your job search?
YesNo
Under which employment system are you?
I don’t knowI cannot work, it is not applicable to meSTEPS 2 SuccessDepartment of Jobs and BenefitsOther government department
Do you get help with your CV writing and interview preparation?
YesNoI don't need a CV
How are you looking for work?
I am not looking for workInternetMy key worker / jobs and benefits officeThrough friends and familyNewspaper and advertisingI go ask local businesses if they are looking to hire
How often do you go to interviews?
Never1-3 times a monthmore than 3 times a month1-3 times every 2 -3 months1-3 time every 4 - 6 months
Since you have arrived in the UK, have you worked?
YesNoI cannot work
If you worked, how long have you been employed for?
Never been employedfor less than 3 months3-6 months6-12 monthsover 12 months
If you have been employed before, why did you leave your work?

Is it easy for you to find work?
YesNoI don't know
Why do you think it is not easy for you to find work? You can select more than one answer
Language barrier – I do not speak enough EnglishLack of skills / educationDiscriminationOther (if you select other, please describe it in the next question)It is very easy to find work
What challenges are you facing when looking for a job?

In your opinion, is the current employment support system effective?

What would you change to make it better?