Code of Conduct

About

The Maximpact Code of Conduct is designed to outline Maximpact’s fundamental values, beliefs, and expectations for honourable behaviour and general guidance for handling integrity issues to Maximpact members (stakeholders).

In a highly competitive, complex business world, it is essential that Maximpact members (stakeholders) sustain their integrity and remember the trust and confidence, which is placed in them by whomever relies on their objectivity and professionalism. Members must avoid actions or situations, which are inconsistent within their professional obligations. They should also be guided not merely by terms but by the spirit of this code.

Fundamental Principals

Confidentiality:

Respecting the confidential nature of the information one acquires through professional relationships and not disclosing such information unless there is a specific permission, legal or professional duty to do so. Members should not use confidential information for their or another person’s advantage.

Integrity:

Being straightforward, honest and truthful in all professional and business relationships; not falsifying records; making misleading, false or deceptive statements; and not abusing privileged information.

Objectivity:

Being fair, unbiased and not allowing others to influence member’s judgment.

Professional Competence and Due Care:

Not carrying out services for which appropriate training, experience and qualification is not present. Services are provided with professional due care, competence and diligence. Members have an ongoing commitment to maintain the level of professional knowledge and skill so that your client or employee receives competent professional services. This commitment should be based on current developments in practice, legislation, techniques, and responsible for people working with you to be appropriately trained and supervised. Services are carried out in accordance with relevant techniques and professional standards.

Professional Behaviour:

Complying with relevant laws and regulations; acting in a manner consistent with the reputation of the profession and avoiding bringing professional reputation into disrepute.

General Guidance for Handling Ethical Issues

  1. Start by gathering all relevant information and facts to decide whether an ethical issue exists.
  2. Raise your concerns to your account manager or Maximpact’s management via email.
  3. If Maximpact has not satisfactorily addressed your concerns, you may then approach an external party such as the relevant trade, industry or regulatory authority. Remembering that confidentiality still applies and legal advise would be need to be sure of what obligations and rights, the person in the ethical dilemma has.
  4. If the ethical dilemma is still not resolved, removing oneself from that situation should be considered, in order to limit or eliminate risk of professional dishonour, legal exposure, or other adverse situations.